Daycare / Boarding FAQs

Daycare is for pets who spend the day with us and go home in the evening, while boarding covers overnight or multi-day stays with meals, sleeping areas, and supervised playtime included.

Daycare typically runs from morning to early evening. Exact timing slots are shared when you book, and early drop-off or late pick-up can usually be arranged with prior notice.

You're welcome to bring your pet's regular food to avoid any diet change, especially if they have a sensitive stomach. If you don't, we can provide standard meals at an additional cost.

Yes, but puppies need to be fully vaccinated first, and senior pets or those with medical conditions should share their care routine and medication schedule with us in advance.

Pets need to be up to date on core vaccinations, including rabies, and free of any contagious illness. Please carry vaccination records at drop-off.

Yes, in supervised group play sessions if your pet is sociable and comfortable with others. If your pet prefers solo time, we accommodate that too based on their temperament.

Absolutely, and we encourage it. A familiar-smelling blanket or toy helps pets settle in faster and feel more at ease during their stay.

Our staff spends extra time settling anxious pets in, keeps a consistent routine, and monitors them closely. You can also share your pet's usual comfort habits so we can replicate them.

Yes, we can send you periodic photo or video updates during the stay so you know your pet is comfortable and settling in well.

Food, any regular medication, a leash and collar, a comfort item like a toy or blanket, and written notes on feeding times or routines are all helpful for a smooth stay.

There's generally no strict minimum, and long-term boarding is possible for extended trips, but it's best to confirm availability in advance for longer stays.