Pick & Drop FAQs

Answers to common questions about Pick & Drop

Yes, we offer pick and drop service within our serviceable area for an additional charge, so you don't have to arrange your own transport.

We currently cover the local city area; it's best to confirm your exact location with us when booking to make sure it's within range.

Yes, our vehicles are equipped with secure carriers or restraints as needed and are cleaned regularly for hygiene.

Yes, if your pet attends daycare regularly, we can set up a recurring pick-up and drop-off schedule for convenience.

We recommend booking at least a day in advance, though last-minute requests are accommodated when our schedule allows.

Yes, a trained staff member accompanies your pet during transport to ensure their safety and comfort throughout the ride.

Let us know in advance so we can take extra precautions, such as a calmer driving pace, comfort items, or a shorter accompanying route.

Yes, pick and drop isn't limited to daycare or boarding; it can be booked for a single vet or grooming appointment as well.

Yes, subject to availability, so it's a good idea to confirm the specific day and time slot when booking.